Kaluza C Flow Cytometry Software, RX Only in the U.S.A., Beckman Coulter, Inc. for the following software devices: (A) Kaluza C Perpetual License (B) Kaluza C Single Use 1 Year License (C) Kaluza C 5 User Network (D) Kaluza C 10 User Network (E) Kaluza C Perpetual Educational License (F) Kaluza C Single User 1 Year educational License (G) Kaluza C 10 User Network Educational License (H) Kaluza C 5 User Network Educational License (I) Kaluza C Flow Cytometry Software
FDA Recall Z-1982-2019 · Posted None
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Recalling FirmBeckman Coulter Inc.
Recall StatusTerminated
Product CodeJQP
Date Initiated2018-09-17
Product Quantity41 units
Reason for Recall
Compatibility issue between the software and Microsoft updates to Windows 7, 8, and 10. The compatibility issue causes the software to be unusable which could result in a delay of reporting results.
Firm Action
An "Urgent Medical Device Recall" letter was sent on September 18, 2018 via email to all affected customers. Beckman Coulter ask that if you are using a LIS, please review all previous LIS transmissions which included keywords for accuracy by comparing keywords displayed in Kaluza C Information Plots to those in the LIS system. Please report any erroneous transmissions to Beckman Coulter.
The recall letter also ask their customers to visit the Beckman Coulter website to download version Kaluza C 1.1 and install on all affected systems. Installation of Kaluza C version 1.1 will prevent software crashes and result in proper keyword value being transmitted for all samples
1. Navigate to http://www.kaluzasoftware.com and click the "Download" icon.
2. Click "Download Kaluza C1.1" and fill in the requested information.
3. Click the link in the registration email to download Kaluza C version 1.1.
4. Install Kaluza C version 1.1 on systems used for analysis.
If you have questions regarding the notification, please contact 1-800-369-0333.
Root Cause
Software Manufacturing/Software Deployment
Distribution Pattern
US: CA and NY OUS: United Kingdom, Switzerland and Germany
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.
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