Recall StatusOpen, Classified
Date Initiated2021-05-21
Reason for Recall
The MRI system contains a component that does not meet the appropriate flame retardancy-rating which could result in smoke or fire.
Firm Action
On May 25,2021, Canon issued a "URGENT: MEDICAL DEVICE CORRECTION" via USPS First Class Return Receipt. On June 24,2021, Canon sent an updated recall communication via USPS First Class Return Receipt to affected consignees to provide additional information. In addition to informing consignees about the recall, the firm asked consignees to take the following actions:
1. Your local Canon Service person will schedule time to replace the applicable part with a part that meets specifications. At the same time an inspection of the gantry will be performed.
2. Until such time that the modification work is provided by your service representative if any smoke or abnormal odor are observed, immediately stop using the system and contact your service representative.
3. Please share this information with all users and reviewing radiologists as well as the clinical engineering or biomedical group at your facility.
4. Please complete the attached form that is attached and return by either fax, to the toll-free number shown at the top of the form, or by via email to
[email protected]. This form is a record required by FDA for verification that this notification has been received.
5. If you have any questions, please feel free to contact Terry Schultz Regulatory Affairs Manager at (800) 421-1968 or your local Canon Medical Systems service representative at (800) 521-1968.
Root Cause
Under Investigation by firm
Distribution Pattern
US Nationwide distributions in the states of AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.