Recall StatusOpen, Classified
Date Initiated2023-05-12
Product Quantity95 units
Reason for Recall
Treadmill malfunction: drive PCB can misread the signals and stop or reverse and then accelerate forward.
Firm Action
Trackmaster issued an URGENT MEDICAL DEVICE CORRECTION notice to its consignees beginning on 05/12/2023 by letter. The notice explained the problem and the risk during use, and requested the following:
Immediate Actions to be taken by Customer/User:
These steps are the recommendation of the Manufacturer to prevent injury and allow use of the device.
Step 1: Instruct patient to straddle the belt and hold on to the handrails during initialization of the treadmill before starting the test
Step 2: Send start/run command to the treadmill with patient still straddling the belt, wait 30 seconds to ensure there is no uncommanded motion
Step 3: Instruct patient to carefully step on the belt while holding on to the handrails, begin walking and continue with the test
Step 4: Patients unable to perform steps 1-3 must not use the treadmill
Step 5: Print Appendix B and attach to the treadmill until corrections are made and ensure it is visible to the clinician and user
Distribution Pattern
USA (Nationwide), Australia, Bahrain, Canada, Chile, Colombia, Costa Rica, Dominican Republic, FINLAND, Guatemala, HONG KONG, India, Indonesia, Israel, Mexico, NEW ZEALAND, Nicaragua, Panama, PARAQUAY, Peru, Philippines, Saudi Arabia, Singapore, SOUTH KOREA, Thailand, Ukraine, United Arab Emirates, United Kingdom, Uruguay
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.