Recall StatusTerminated
Date Initiated2016-06-21
Date Terminated2018-07-02
Product Quantity3 units
Reason for Recall
Supplier design change contributed to a thinner plastic which was used as part of the cover on the devices. The thinner plastic cover may crack and cause injury to patients, operators, by standers or service personnel.
Firm Action
Philips is informing the consignee of this issue through:
Customer Information Letter (CIL) 72800656 .
International consignees will be contacted by Philips Healthcare Global Market representatives, who will distribute the CIL.
A Field Service Engineer (FSE) will contact the customers to schedule a time to conduct the appropriate correction through Field Change Order (FCO) 72800656 once it is available. This FCO will address the above identified issue.
A response form sent to the customer via certified mail. This package will also contain a return receipt.
Root Cause
Nonconforming Material/Component
Distribution Pattern
Distributed in China, Denmark, Germany, Hungary, Italy, Philippines, Spain, Sweden, Switzerland, Thailand, and United Kingdom.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.