Recall StatusTerminated
Date Initiated2016-06-21
Date Terminated2018-07-02
Product Quantity1 unit
Reason for Recall
Supplier design change contributed to a thinner plastic which was used as part of the cover on the devices. The thinner plastic cover may crack causing injury to patients, operators, by-standers and service personnel.
Firm Action
Philips is informing the consignee of this issue through:
Customer Information Letter (CIL) 72800656 .
International consignees will be contacted by Philips Healthcare Global Market representatives, who will distribute the CIL.
A Field Service Engineer (FSE) will contact the customers to schedule a time to conduct the appropriate correction through Field Change Order (FCO) 72800656 once it is available. This FCO will address the above identified issue.
A response form sent to the customer via certified mail. This package will also contain a return receipt.
Root Cause
Nonconforming Material/Component
Distribution Pattern
Distributed in China, Denmark, Germany, Hungary, Italy, Philippines, Spain, Sweden, Switzerland, Thailand, and United Kingdom.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.