Recall StatusOpen, Classified
Date Initiated2023-05-19
Product Quantity4155 kits
Reason for Recall
Identified a decreased performance reliability rate,
Run abortions could cause delayed diagnosis since sample testing would have to be repeated
Firm Action
Qiagen issued a customer letter (Urgent Medical Device Correction (REF 691223) or Urgent Field Safety notice (REF 691214) via e-mail on 5/19/23. Letter states reason for recall, health risk and action to take:
Do not use the remaining stock of cartridges of LOTs 175010704 and 175011354. Dispose of it immediately in accordance to your national and local safety and environmental
regulations.
" Please contact QIAGEN Technical Services for a free-of-charge replacement.
" Review this notice with your laboratory/medical director.
" Forward this information to all individuals and departments within your organization using the above listed kits. If you are not the end user, please forward this notice to the product end user.
" Complete the Acknowledgement of Receipt Form attached to this letter by 02 June 2023.
you have any questions or concerns, please contact your local QIAGEN Technical Services
Department through any of the following:
Telephone: 800 362 7737
Email:
[email protected]
Root Cause
Process control
Distribution Pattern
DC, AL, CA, FL, GA, ME, NC, NY, OR, TX
Foreign:
DE, AE, AT, BE, BG, CH, CL, CY, CZ, DE, DK, ES, FI, FR, GB, GR, GT, HK, HU, ID, IN, IT, JO, MC, MU, MY, NL, NA, PL, PT, RO, SE, SK, TH, TN, TW, UY, YT, ZA
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.