Recall StatusOpen, Classified
Date Initiated2021-06-23
Product Quantity560 devices
Reason for Recall
Due to complaints received regarding incomplete/open packaging seals potentially causing product to non-sterile.
Firm Action
On 07/15/2021, the firm sent an "URGENT MEDICAL DEVICE CORRECTION" Notification via FedEx to customers/distributors informing them that the firm has confirmed a complaint regarding an open packaging seal, breaking the sterile barrier.
Customers are instructed to:
1. Please check all inventory locations within their institution for the product listed in Table A and immediately destroy all affected product remaining in their possession. The product should have the sterile barrier broken and destroyed per their local facilitys destruction process.
2. Share this notice with any users of the product within their facilities to ensure they are also aware of this Urgent Medical Device Correction.
3. If they purchased this product from a distributor, contact their distributor for further instructions.
4. Complete and return the attached Customer Response Form to the BD contact noted on the form confirming acknowledgement of the notification, whether or not they have any affected product, so that the Recalling Firm may acknowledge their receipt of this notification and process your replacement.
5. Please contact their Recalling Firm's representative to assist in this process or they may also contact the number below for further assistance.
The Recalling Firm will:
1. Issue replacements for all customers affected by the recall following receipt of the completed Customer Response Form.
2. taken action to prevent recurrence of this product issue.
For questions or assistance contact (Recall Questions/Product Complaints/Technical Questions):
North American Regional Complaint Center
1-844-8BD- LIFE (1-844-823-5433), Say Recall when prompted
M-F 8am - 5pm CT
Root Cause
Packaging process control
Distribution Pattern
U.S Nationwide Distribution in the states of .: AZ, CT, DC, FL, IL, MA, MI, MO, NY, OK, TX, and VA
O.U.S.: Australia, Belgium, China, EMEA, Japan, Mexico, Saudi Arabia, Singapore, Taiwan
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.