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Terminated

Brand Name Burn Navigator Model Numbers: Catalog 1120, Burn Navigator H2 Catalog 1125, Burn Navigator H2 Transport Package Burn Navigator User Manual Manual-1120 Burn Navigator User's Manual, Rev. F Battery: Panasonic Model CF-H2 Part Number CMP-1523

FDA Recall Z-2295-2019 · Posted None

Recalling FirmArcos, Inc
Recall StatusTerminated
Product CodePDT
Date Initiated2015-03-16
Date Terminated2022-02-09
Product Quantity28

Reason for Recall

Battery packs may heat up abnormally and ignite in rare instance.

Firm Action

On March 20, 2015, the firm sent an email with a Battery Replacement Program Attachment. The Attachment informed customers that it main hardware supplier had notified them that some batteries used with tablet computers have in rare instances, overheated and caught fire. The Attachment instructed customers to check the batteries in the computer tablets to determine if they matched the serial numbers for the batteries being replaced. Customer were instructed to: 1) Remove Battery Pack - shut down their PC and remove the battery pack (noting that there are two battery slots, one on each the left and right side of the Tablet Computer. 2) Review Battery Pack Model Number and Manufacturing Lot Number - by reviewing battery pack nameplate. The following Battery Pack Model Numbers and Manufacturing Lot Numbers must be replaced: Battery Pack Model Numbers: Manufacturing Lot Number CF-VZSU53AW Beginning with B, C1, C2, C3, C4, C5, CF-VZSU53AR C6, C7, C8, C93, C94, C96, C9C, C9J, CF-VZSU53AQ C9K If the customer has the affected batteries, they are to contact the firm whether or not the batteries match the criteria so that the firm will know the status of the customer's batteries. If batteries match the criteria, the firm will replace them for free. Contact Information: Toll Free Phone Number: 877-542-8025 In addition Tablet Computers can continue to be operated with wall power or with batteries not affected by the recall.

Root Cause

Component design/selection

Distribution Pattern

US: AZ, LA, OR, MD, TX, and WA. OUS: No products were distributed outside the US.

Related FDA 510(k) Records

Devices referenced by this recall via K-numbers.

Official Source

View FDA Recall →

Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.

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