Recall StatusOpen, Classified
Date Initiated2024-05-08
Product Quantity10,027
Reason for Recall
Multitest with compromised raw material used to assess immune system status may result in flow cytometry plot with unusual staining pattern, nonspecific aggregates, high background, double positive event increase on CD3+CD4+vsCD3+CD8+ and/or CD3-CD16+CD56+vsCD3-CD19+, contaminated antibodies, may lead to erroneous or delayed results, additional patient sample, might impact healthcare decisions
Firm Action
On 5/8/24, correction notices were sent to Lab Managers and Risk Managers asking them to do the following:
1) Discuss the content of this letter with your laboratory management regarding the need to review previous test results associated with these affected lots.
2) Discard all products subject to the recall following your institution s process for destruction.
3) Share and post this customer letter within your facility network and forward to any customers to whom you may have distributed the product to ensure awareness.
4) Complete and return the response form via email to
[email protected] or fill out the form using this link: https://bdx.my.site.com/CC360/s/impactedproducts?rn=BDB-24-5033
If you require further assistance contact the firm's North American Reginal Complaint Center via phone 1-844-823-5433 Say "Complaints" when prompted Mon Fri 8:00am and 5:00pm CT or via email
[email protected] Recall-related questions can be sent via email to
[email protected]
Root Cause
Material/Component Contamination
Distribution Pattern
US: MN, NJ, NY, MD, UT, FL, NC, MA, KY, NE, NV, CA, LA, DC, OH, MI, PA, WA, CT, AL, DE, TN, IN, OR, IL, WI, NH, TX, GA, RI, SD, ID, NM, AR.
OUS: CA, SG, NZ, AU, KR, IN, PE, GT, AR, MX, TW, CN, NI, CR, JP, BR, TH, BE, VN
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.