On May 24, 2018, the firm distributed Urgent: Medical Device Recall letters to affected U.S. customers.
Customers were instructed to do the following:
1. Examine your inventory immediately to determine if you have product subject to this recall (removal) on
hand and quarantine such product(s).
2. Remove the product subject to this recall (removal) and communicate the issue to relevant operating
room or materials management personnel, or anyone else in your facility who needs to be informed.
3. If any product subject to this recall (removal) has been forwarded to another facility, contact that facility
to arrange return.
4. Complete the Business Reply Form (BRF) confirming receipt of this notice and
fax or email it to Stericycle at 1-888-473-8015 or
[email protected] within three (3) business
days. Please return the BRF even if you do not have product subject to this recall (removal).
5. Keep this notice visibly posted for awareness until all product subject to this recall (removal) has been
returned to Stericycle. While processing your returns, please maintain a copy of this notice with the
product subject to this recall (removal) and keep a copy for your records.
6. Customers are required to return all unused D-Special PROLENE Polypropylene Suture & D-Special
PRONOVA Poly (Hexafluoropropylene - VDF) Suture products that are in their inventory immediately.
Only D-Special PROLENE Polypropylene Suture & D-Special PRONOVA Poly (Hexafluoropropylene
- VDF) Suture product subject to this recall (removal) returned by September 21, 2018 will be eligible
for credit reimbursement. Any product subject to this recall (removal) returned after September 21,
2018 will not be eligible for credit reimbursement.
7. To return product subject to this recall (removal), photocopy the completed BRF, place it in the box with
the product, and affix the pre-paid authorized shipping label included with the recall notification letter.
Ethicon will pay for