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Open, Classified

Fujifilm Synapse PACS Software Version 5.5.x and 5.7.x- intended as interface to the FUJIFILM Synapse PACS Software (Server)

FDA Recall Z-2471-2020 · Posted None

Recall StatusOpen, Classified
Product CodeLLZ
Date Initiated2020-05-22
Product Quantity135 units

Reason for Recall

Lateromedial (LM) and Lateromedial Oblique (LMO) Orientation Markers may be displayed incorrectly on the 3D TOMO slider bar. In addition, the slice location of the image and/or the slice direction could be incorrect as well, and result in misdiagnosis

Firm Action

Fujifilm issued URGENT: Medical Device Correction and Removal notification via FedEx standard overnight mail on May 22, 2020, stating reason for recall, health risk and action to take: recommending that you do not perform Tomosynthesis on these views until the correction is applied. FUJIFILM is providing hotfixes for Synapse PACS Versions 5.5, 5.7.0, and 5.7.1 to resolve these issues. Please contact Customer Service at 1-888-FUJIMED (1-888-385-4633). Cmplete and return the Field Action Verification Form Providing the response with the information requested is essential for ensuring appropriate action is taken. Contact field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email at [email protected], if you have any further questions regarding this field action.

Root Cause

Software design

Distribution Pattern

Nationwide

Related FDA 510(k) Records

Devices referenced by this recall via K-numbers.

Official Source

View FDA Recall →

Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.

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