Recall StatusOpen, Classified
Date Initiated2023-08-05
Product Quantity402,966 units
Reason for Recall
Samples containing high levels of ALKP (or an interfering substance) could deplete the available substrate in the reagent layer of a VITROS ALKP Slide and not post the substrate deleption (DP) code, which may result in the System reporting an incorrect value (lower than the actual value), which may result in missed or delayed diagnosis of liver disease.
Firm Action
An "IMPORTANT PRODUCT CORRECTION NOTIFICATION" letter dated 08/17/2023 was issued to impacted consignees. Consignees are provided instructions to utilize when reviewing sample results and any result between 600-1500 U/L should be diluted using a 10x dilution and retested.
A confirmation of receipt of the recall letter should be completed and returned by August 25, 2023.
Please forward this notification if the affected product was distributed outside your facility.
Save this notification with your documentation or post this notification by each VITROS
250/350/FS 5,1/4600/5600/XT 3400/XT 7600 System until the issue has been resolved.
If your laboratory has experienced this issue with the product and has not already done so, please report the occurrence to your local Ortho Care Technical Solutions Center.
If you have further questions, please contact our Global Services Organization at 1-800-421-3311.
Root Cause
Under Investigation by firm
Distribution Pattern
Worldwide Distribution: US (nationwide) and OUS (foreign) distribution to countries of: Bermuda, Belgium, Australia, Brazil, Canada, Chile, China, Colombia, Denmark, France, Germany, Italy, India, Japan, Mexico, Netherlands, Norway, Singapore, Spain, Sweden, Portugal, Russia, United Kingdom
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.