Recall StatusOpen, Classified
Date Initiated2026-05-08
Product Quantity360 devices
Reason for Recall
Due to manufacturing/design issue where the knob on the tracking array may loosen causing potential misalignment of the array.
Firm Action
A "MEDICAL DEVICE RECALL" Letter was emailed to customers informing them that THINK Surgical Incorporated is voluntarily notifying you of a potential defect in its Tracking Arrays (Femur and Tibia). THINK Surgical Incorporated has become aware that the tracking arrays may become loose. There have been 11 complaints regarding loose tracking arrays. if a Tracking Array is loose and moves when attached to the Tracking Array Bracket, it could result in incorrect positional information communicated to the system, potentially impacting system accuracy.
Customers are instructed to:
Prior to each use of any tracking array, the user should confirm that the tracking array is rigidly fixed in place and not loose when attached to the tracking array bracket. If the tracking array is loose, please use a replacement tracking array.
-Fill out the accompanying Acknowledgement Form. Email the completed
Acknowledgement Form to THINK Surgical, Inc at
[email protected].
- Examine their inventory of tracking arrays and inspect them before
each use. Please see Appendix 1 attached for instructions to perform the inspection method.
- THINK Surgical Incorporated will provide customers with a Returned Material
Authorization Form (RMA), a FedEx Envelope and return Fedex AirBill to return
any affected devices. Customers will receive replacement unit(s).
For Questions - Contact THINK Surgical Incorporated Customer Service at phone 833-878-4465 or
[email protected].
Root Cause
Process control
Distribution Pattern
U.S. Nationwide distribution in the states of AZ, CA, DE, FL, IA, KS, LA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OR, PA, TX, UT, VA, and WA.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.