Merge Eye Care PACS Viewer 5.2 Merge Eye Care PACS is a software solution for the display, management, archive, interface and integration of ophthalmic device reports, images and data. Merge Eye Care PACS is a software solution using databases for patient demographics, server and other systems of intercommunication with hospital systems via HL7 and DICOM to provide to clinicians a single image viewing and management solution of images imported from various contributing devices throughout the clinical environment. Merge Eye Care PACS provides the ability to review data from any network-connected computer, and is protected by appropriate security login which permits only authorized user access. Symphony uses 256 bit or greater encryption via secure socket layer (SSL) to assure a network environment which is secure.
FDA Recall Z-2754-2017 · Posted 2017-07-10
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Recalling FirmMerge Healthcare, Inc.
Recall StatusTerminated
Product CodeNFJ
Date Initiated2017-06-13
Date Terminated2020-09-17
Product Quantity18 units
Reason for Recall
When the user has not set up any user preference on the sorting order to render the study images (OS/OD/etc.) and reports, the ECP may get an incorrect study index. If the user attempts to delete an image, ECP may then read that image as OS when it is, in fact, OD.
Firm Action
The firm initiated the recall by certified letter the week of 06/26/2017. The notice provided the work-around and requested a response.
Root Cause
Software design
Distribution Pattern
FL, IL, CO, MI, CA, NY, ND, OH, CT
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.
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