Permobil M3 Corpus Power Wheelchair with Heavy Duty Shock REF:120031, Model version 3

This recall has been reported retroactively. The power wheelchair firmware lacks a speed restriction to maintain stability when the seat lift exceeds 50 mm, which may cause the user to fall from the wheelchair or the wheelchair to tip over,

On March 5, 2024, Permobil issued a recall notification to affected consignees via Email. Permobil ask consignees to take the following actions: 1. Do not use the wheelchair when the firmware update is in process. The update is available now and will be proactively sent to the impacted wheelchairs within 1 week. 2. The provider will maintain possession of teh power wheelchair to ensure that the update has successfully installed prior to leaving it with the end user. 3. If not possible, the user should be notified about the pending reported update and instructed to allow this update to complete. 4.If you have any questions or concerns, please contact the Permobil Customer Experience team at (800) 736-0925.