Recall StatusOpen, Classified
Date Initiated2025-06-19
Product Quantity715 wheelchairs
Reason for Recall
This recall is being reported retroactively. Power Platform firmware is missing specific drive inhibit logic. This issue may allow the chair to drive under restricted conditions, and may create an unstable condition in certain circumstances.
Firm Action
On June 10, 2025 Permobil issued a technical bulletin (recall notice) via Email to affected consignees. Permobil informed consignees of the following:
1. Cellular connection is required to receive and install the firmware update.
2. It is important to not use the wheelchair when the firmware update is in process (as indicated on the display of the input device).
3. Specific Remote Update Instructions are available if needed in addition to the on-screen information.
4. A confirmation of the completed update will be shown on the joystick display when the update successfully completes.
5. If you have any questions or concerns, please contact the Permobil Customer Experience team at (800) 736-0925.
1.
Distribution Pattern
Worldwide - US: Nationwide distribution in the states of AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, ID, IL, IN, KY, ME, MI, MN, MO, MS, MT, NC, ND, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY and the country of CANADA.
Related FDA 510(k) Records
Devices referenced by this recall via K-numbers.
Official Source
View FDA Recall →Source: FDA Enforcement Report / Recall database. Always confirm against the official FDA record.