Cook Biotech Inc. issued Urgent: Medical Device Recall Letter on 8/7/24. Letter states reason for recall, health risk and action to take:
1. Examine inventory immediately to determine if you have affected product(s), and quarantine affected
product(s). Immediately cease all distribution and use of Biodesign Fistula Plugs with Lot Numbers
provided in the Product Information section of this letter.
2. Return the affected product(s) to Cook Medical with a copy of the Acknowledgement and Receipt Form
to receive a product credit.
Note: Unaffected products that are returned will not be credited.
3. Please complete the Acknowledgement and Receipt Form within 5 business days of receiving this letter.
Even if you do not have affected product(s) on hand, you must still complete the Acknowledgement
and Receipt Form and return via fax (812.339.7316) or email (
[email protected]).
4. This notice must be shared with appropriate personnel, including down to the user level, within your
organization or with any organization where the potentially affected devices have been transferred.
5. Immediately report adverse events to Cook Medical Customer Relations by phone at 800.457.4500 or 812.339.2235, Monday through Friday between 7:30am and 5:00pm (Eastern Time), or by email to:
[email protected].
Cook Biotech initiated CAPA 2024-CR-002 for this issue.
If you have any questions or concerns, please contact Cook Medical Customer Relations at 800.457.4500 or 812.339.2235.